I order two pairs of the same pants. When I received my order one pair was the wrong pant style. Called the company they advised me that they would send me a free return shipping label and the minute it was scanned at Canada port they would send me out my correct pair. That was over a week and a half ago. I called then the other day and they have yet to send me out my other pair of pants which has been paid for. The lady I spoke with said she would email me an update I have yet to receive an email. Either send me my pants or give me my money back, that's good customer service!!