Non-Wood Bat Warranty
Rawlings will provide a one-time bat repair or replacement within one year for qualifying bats from the date of purchase. See your specific warranty card for the duration or contact Rawlings Customer Care at 1-800-RAWLINGS. The guarantee covers breakage or cracking that result from normal usage. Abuse such as hitting metal cleats, rocks, or anything other than a ball can damage your bat and will void the warranty. The warranty does not cover bats that have been used in commercial batting cages.
NOTE: Warranty only covers bats purchased from authorized Rawlings dealers. The warranty does not cover any bat purchased from a non-authorized seller, including but not limited to sellers operating on a third-party auction site unless they are authorized Rawlings dealers. To ensure warranty coverage, be mindful when selecting your retailer and make sure they are an authorized Rawlings dealer. If you need clarification on whether a particular retailer is an authorized Rawlings dealer, please contact customer service at 1-877-225-1041.
Complete online Warranty Claim Form, OR send an email to [email protected]
, OR call 1-877-225-1041 to obtain a Return Authorization Number (RA#). Please have the following information ready: model#, length, weight, serial number and date purchased.
Once you receive your RA# and return instructions, send your bat along with a valid proof of purchase (sales receipt) from an authorized dealer to the Warranty Department.
If the bat is deemed defective, Rawlings will send out a repaired or replacement bat.
If the bat does not meet Rawlings warranty requirements, it will be returned to you in its condition after testing.
Wood Bat Warranty
Rawlings does not provide a warranty for any wood bats.
Exception: BH34PL, KD2PL, OA1PL, JT10PL, MM8PL, MM13PL, , CS5PL have a 30 Day Warranty from Date of Purchase