Delivery and Shipping Costs
Orders placed on SportsExcellence.com are shipped within 24-48 hours (Monday to Friday) following the completion of a purchase. Just like you, we love sports so we understand how excited you are to receive your order as soon as possible. Although we will make every effort to ship your order in a timely manner, the delivery of your order may be delayed due to weather conditions or reasons outside of our control. We appreciate your patience.
SportsExcellence.com orders are shipped with UPS.
What are the shipping costs?
Standard shipping is free for all orders of $99 or more (before applicable taxes). Please note that oversized products incur a $10 shipping surcharge. The surcharge is in addition to the cost of shipping, oversized items are indicated as such on their product page.
Customers can select Standard or Priority Shipping at any time during the check-out process prior to confirming their final order. Once the order is confirmed, shipping options cannot be changed. The customer is solely responsible for Express/Expedited/Priority Shipping costs.
-Standard Shipping delays will vary between 2 to 7 days depending on location.
-SportsExcellence.com cannot be held responsible for shipping delays caused by the shipping carrier.
Where are orders shipped from?
Orders are shipped from Sports Excellence stores across the United States. Depending on your location and product availability, your order will be shipped from the closest store to your shipping address. If you'd like to know where your order is coming from, please contact our customer service teams members. Please note that if you order multiple products, your order might be shipped from different locations.
What are your shipping times?
Delivery time of a purchased item depends on the shipping destination and the shipping method selected during Checkout. Orders are shipped during business days (Monday to Friday excluding holidays). All in-stock orders ship within 1-2 business days following credit card authorization and verification.
When will I receive my tracking number?
Tracking numbers are automatically sent by email once your order has been shipped. Once you receive your tracking number, you will be able to follow your package from our store to your home on the UPS website. If your order is shipped from multiple Sports Excellence locations, you will receive a tracking number for each shipment coming from our locations. Please allow up to 24 hours following the reception of your tracking number for a first update.
Do you ship internationally?
At the moment, we only ship to Canada and the United States.