The vast majority of products sold on sportsexcellence.com are covered by the manufacturer's product warranty.
Not all manufacturers handle warranty replacements the same way, as such, to initiate a warranty claim, please contact the manufacturer directly with any product malfunctions or concerns within the productís given warranty period. A proof of purchase is required.
Contact information for all manufacturers are listed below.
Manufacturers | Skates (Upper) | Skates (Holder & Chassis) | Runners | Contact for warranty issues |
---|---|---|---|---|
BAUER | 90 | 365 | 90 | warranty.canada@bauer.com 1-888-509-6875 |
CCM | 90 | 365 | 365 | warrantyccm@ccmhockey.com 1-800-644-1677 |
GRAF | 0 | 365 | n/a | customerservice@grafcanada.com 1-888-703-GRAF(4723) |
REEBOK | 0 | 365 | 365 | warrantyccm@ccmhockey.com 1-800-644-1677 |
Manufacturers | Helmets | Facemasks & Visor | Contact for warranty issues |
---|---|---|---|
BAUER | 365 | 90 | warranty.canada@bauer.com 1-888-509-6875 |
CCM | 90 | n/a | warrantyccm@ccmhockey.com 1-800-644-1677 |
REEBOK | 365 | 90 | warrantyccm@ccmhockey.com 1-800-644-1677 |
WARRIOR | 365 | n/a | 1-866-966-6092 |
Manufacturers | Shin, Shoulder & Elbow Pads | Pants & Girdles | Gloves | Jocks & Undergarment | Contact for warranty issues |
---|---|---|---|---|---|
BAUER | 90 | 90 | 90 | 30 | warranty.canada@bauer.com 1-888-509-6875 |
BLUE | n/a | n/a | n/a | 30 | info@blue-sports.com 1-800-835-7557 |
CCM | 90 | 90 | 90 | 30 | warrantyccm@ccmhockey.com 1-800-644-1677 |
LOWRY | n/a | n/a | n/a | 30 | sales@lowrymfg.com |
ONEIRIC | n/a | n/a | n/a | 30 | info@oneiric.ca |
REEBOK | 90 | 90 | 90 | n/a | warrantyccm@ccmhockey.com 1-800-644-1677 |
SHERWOOD | 90 | 90 | 90 | n/a | warranty@sher-wood.ca 1-819-563-2205 |
TRUE | n/a | 90 | 90 | n/a | warranty@truetemper.com 1-855-TRUE(8783) |
WARRIOR | 30 | 90 | 30 | 30 | 1-866-966-6092 |
WINNWELL | 90 | n/a | n/a | n/a | warranty@winnwellcleanhockey.ca |
Manufacturers | Accessories | Bags | Contact for warranty issues |
---|---|---|---|
BAUER | n/a | 90 | warranty.canada@bauer.com 1-888-509-6875 |
BLUE | 30 | n/a | info@blue-sports.com 1-800-835-7557 |
CCM | n/a | 90 | warrantyccm@ccmhockey.com 1-800-644-1677 |
DIESEL | 90 | n/a | warranty@dieselmanagement.ca |
LOWRY | 30 | n/a | sales@lowrymfg.com |
REEBOK | n/a | 90 | warrantyccm@ccmhockey.com 1-800-644-1677 |
SHERWOOD | 90 | 90 | warranty@sher-wood.ca 1-819-563-2205 |
SUPERFEET | 60 | n/a | customercare@superfeet.com |
WARRIOR | n/a | 30 | 1-866-966-6092 |
WINNWELL | n/a | 90 | warranty@winnwellcleanhockey.ca |
For any additional warranty information for a specific product, please contact our Online Customer Service Department at support@sportsexcellence.com
Find additional information about the CCM 90 day warranty on skates.
Hockey Stick Warranty
Should a composite hockey stick or blade brake due to a manufacturing defect, within 30 days of purchase, it may be eligible for replacement. However, from March 1st, until June 30th 2021 – ALL Warrior sticks sold at retail (above $149.99 before tax) will qualify for a complete 90-Day Warranty, in place of the usual 30-Day Warranty. Qualifying claims will receive a replacement stick of equal or greater retail value.
Please initiate a warranty claim by directly contacting the manufacturerís warranty department. A proof of purchase is required.
Warranty claim contact information for companies are listed below.
Manufacturers | Contact for warranty issues |
---|---|
BAUER | warranty.us@bauer.com 1-888-509-6875 |
CCM | warrantyccm@ccmhockey.com 1-800-644-1677 |
GRAF | mvaughn@vaughnhockey.com 1-888-703-GRAF(4723) |
POWERTEK | info@powerteksport.com |
REEBOK | warrantyccm@ccmhockey.com 1-800-644-1677 |
SHERWOOD | warranty@sher-wood.ca 1-819-563-2205 |
TRUE | warranty@truetemper.com 1-855-TRUE(8783) |
WARRIOR | 1-866-966-6092 |
WINNWELL | warranty@winnwellcleanhockey.ca |
For any additional warranty information for a specific product, please contact our Online Customer Service Department at support@sportsexcellence.com