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Delivery and Shipping Costs

Although we will make every effort to ship your order in a timely manner, the delivery of your order may be delayed due to weather conditions or other events out of our control. Most orders are processed and shipped within 24-48 hours. ships with Canada Post or UPS.

Guidelines for ordering items in time for the holidays

Due to the higher-than-usual flux of online orders this year, we encourage anyone ordering a product for the holidays to do so as early as possible. Our delivery partners, Canada Post and UPS, are processing and delivering heavy holiday parcel volumes. Customers may experience some delays as safety is put first during COVID-19. Please see the Canada Post and UPS websites for more information.

What are the shipping costs?

Standard shipping is free for all orders of 75$ or more (before applicable taxes). Please note that oversized products incur a $10 shipping surcharge. The surcharge is in addition to the cost of shipping, oversized items are indicated as such on their product page.

Customers can select Standard or Priority Shipping at any time during the check-out process prior to confirming their final order. Once the order is confirmed, shipping options cannot be changed. The customer is solely responsible for Express/Expedited/Priority Shipping costs.

  • Standard Shipping delays will vary between 2 to 9 days depending on location.
  • cannot be held responsible for shipping delays caused by the shipping carrier.

Do you ship internationally?

At the moment, we only ship to Canada and the United States.

What are your shipping times?

Delivery time of a purchased item depends on the shipping destination and the shipping method selected during Checkout. Orders are shipped during business days (Monday to Friday excluding holidays). All in-stock orders ship within 1-2 business days following credit card authorization and verification.