Product Warranty

The vast majority of products sold on sportsexcellence.com are covered by the manufacturer's product warranty.Not all manufacturers handle warranty replacements the same way, as such, to initiate a warranty claim, please contact the manufacturer directly with any product malfunctions or concerns within the products given warranty period. A proof of purchase is required.

 

Stick Warranty Period


Should a composite hockey stick brake due to a manufacturing defect, within 30 days of purchase, it may be eligible for replacement. However, from March 1st, until June 30th 2021 – ALL Warrior sticks sold at retail (above $149.99 before tax) will qualify for a complete 90-Day Warranty, in place of the usual 30-Day Warranty. Qualifying claims will receive a replacement stick of equal or greater retail value.





Skate Warranty Period


Manufacturers Upper (Days) Holder & Chassis (Days) Runners (Days)
BAUER 90 365 90
CCM 90 365 365

 

Find additional information about the CCM 90 day warranty on skates.

 

 


 

Helmets & Face Protection Warranty Period


Manufacturers Helmets (Days) Facemasks & Visor (Days)
BAUER 365 365
CCM 90 N/A
WARRIOR 365 N/A

 


 

Protective Warranty Period

Manufacturers Shin, Shoulder & Elbow Pads (Days) Pants (Days)  Gloves (Days) Jocks & Undergarment (Days)
BAUER 90 90 90 30
BLUE N/A N/A N/A 30
CCM 90 90 90 30
LOWRY N/A N/A

N/A

30
TRUE N/A 90 N/A N/A
WARRIOR N/A 90 30 30
WINNWELL 90 N/A N/A N/A

 


 

Accessories & Bags Warranty Period

Manufacturers Accessories (Days) Bags (Days) 
BAUER 90 90
BLUE N/A N/A
CCM 90 90
LOWRY N/A N/A
TRUE N/A 90
WARRIOR N/A 90
WINNWELL 90 N/A

 


 

Baseball & Softball Warranty Period

Manufacturer

Baseball & Softball

Axe 365
B45 30
DeMarini 365 (Non-Wood Bats Only)
Louisville Slugger 365 (Non-Wood Bats Only)
Marucci 30 (Wood Bats)
365 (Aluminum & Composite Bats)
Mizuno 365 (US Only)
Rawlings & Affiliates (Easton, Miken & Worth Sports) 365 (Aluminum & Composite Bats)
90 (Hybrid & "Comp"-Model Wood Bats)
Victus 45 (Wood Bats)
365 (Aluminum & Composite Bats)

 


 

Footwear & Apparel (Days)

Manufacturers Footwear & Apparel (Days)
Auclair 365
Columbia Lifetime Warranty
Helly Hansen Lifetime Warranty
Indyeva 365
Jack Wolfskin Lifetime Warranty (US Only)
Keen 365
Kombi 1825 (5 years)
Louis Garneau 365
Merrell 365
Oakley 365
Skechers 730 (2 years)
Sorel 365
Swix 365
Toad & Co. Lifetime Warranty
Champion 60
Reebok 730 (2 years)
Adidas 365
Mizuno 365

 


 

Contact List

Manufacturers Contact
Adidas contactus@adidas.com
1-855-823-4327
Auclair ecommerce@parisglove.com
514-345-0135
AXE canada@axebat.com
514-341-0206
B45 info@b45baseball.com
1-888-669-0145
Bauer warranty.canada@bauer.com
1-888-509-6875
Blue info@blue-sports.com
1-800-835-7557
CCM warrantyccm@ccmhockey.com
1-800-644-1677
Champion help@champion.com
1-800-217-6911
Columbia help@champion.com
1-800-217-6911
DeMarini warrantycanada@customercare.zendesk.com
1-800-622-6953
Helly Hansen support.us.en@hellyhansen.com
1-866-435-5902
Indyeva info@indyeva.com
514-508-4802
Jack Wolfskin eshop@jack-wolfskin.de
00800-96537546
Keen sales@keenfootwear.com
1-866-676-5336
Kombi customerservice@kombiltd.com
514-341-4321
Louis Garneau services@garneau.com
1-800-463-8356
Louisville Slugger info@superspeedslugger.com
1-800-401-7908
Lowry sales@lowrymfg.com
Marucci warranty@maruccisports.com
(225)-291-2552
Merrell merrellcanada@wwwinc.com
1-800-365-7282
Mizuno consumer.support@mizunousa.com
1-800-392-9899
Oakley infocanada@oakley.com
1-877-322-1065
Rawlings returns@rawlings.com
1-800-729-5464
Reebok cs@reebok.ca
1-866-870-1743
Skechers info@skechers.com
1-800-746-3411
Sorel 1-888-697-6735
Swix info@swixsport.ca
1-877-315-2064
Toad & Co info@toadandco.com
1-800-865-8623
Victus warranty.victussports.com
(267)-225-BATS
Warrior 1-866-966-6092
Winnwell warranty@winnwellcleanhockey.ca
True warranty@truetempersports.com
1-855-TRUE(8783)